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Privacy statement


1. Information on the collection of personal data

1.1 Data protection declaration 
This document provides information on the collection of personal data when using our website. Personal data comprises all data that refers to you as a person, such as B. name, address, e-mail address and user behaviour.

We have set up a data policy as we feel responsible for protecting your data and privacy. These data protection measures apply to all services provided by Svedex Deuren B.V. We thus create transparency about the data that is collected and used. You agree for us to store your data by using our website.

Svedex protects your data and treats it with greatest confidence. We process your personal data in a transparent and diligent manner in compliance with the EU General Data Protection Regulation (GDPR). You can report any complaints you may have regarding the processing of your data to the Federal Commissioner for Data Protection and Freedom of Information [Bundesbeauftragter für Datenschutz].

Your personal data is exclusively processed within the EER. We only transfer your data to third parties if necessary (e.g. freight papers to freight forwarders).

Your data is also stored if you subscribe to our newsletter. You can unsubscribe from this at any time by clicking a corresponding link.
We also use your personal data when you subscribe to our newsletter. You will only receive this newsletter if you have subscribed to it. You can unsubscribe at any time by clicking on the corresponding link at the bottom of each newsletter or by sending us an e-mail request to unsubscribe.


1.2 The controller in accordance with Art. 4 (7) GDPR is Svedex Deuren B.V., represented by Aalt Schouten, Managing Director, residing at Svedexweg 21, 7051 DN Varsseveld, The Netherlands.

Please do not hesitate to e-mail us at privacy@svedex.nl should you have any questions or comments.

1.3 When contacting us by e-mail or contact form, we store the data provided by you (your e-mail address, possibly also your name and phone number) in order to respond to your query. We delete any data collected during this process once its storage is no longer required or limit its processing if it is subject to a statutory retention period.


2. Your rights

2.1 You have the following rights against us regarding your personal data:

– Right to information,
– Right to correction and deletion,
– Right to limitation of processing,
– Right to objection against processing,
– Right to data transferability.

2.2 You further have the right to complain to data protection supervisory authorities about our processing of your personal data.
You may, at any time, apply in writing to see your data and to request for it to be transferred, corrected or deleted. Please send your application to the following e-mail address: privacy@svedex.nl. We will process your application as soon as possible, but no later than four weeks from receipt.

3. Collection of personal data when visiting our website

3.1 When using our website for information purposes only, in other words when you do not register or transfer other information to us, we only collect the personal data transferred by your browser to our server. If you wish to look through our website, we collect the following data that we require for technical purposes so as to display our website to you and ensure its stability and security (legal basis is Art. 6 (1) sentence 1 lit. f GDPR:

– IP address
– Time and date of request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of request (specific page)
– Access status / HTTP status code
– Data volume transferred
– Referrer URL
– Browser
– Operating system and interface
– Browser language and version

3.2 In addition to the above data, cookies are stored on your computer when you use our website. Cookies are small text files that are allocated to your browser and stored on your hard drive and which provide the instance placing the cookie (in this case us) with certain information. Cookies cannot execute any programmes or transfer viruses to your computer. They serve to create overall more user-friendly and effective contents.

3.3 Use of cookies:

a) This website uses the following types of cookies whose scope and functions are explained below:
– Transient cookies (see b)
– Persistent cookies (see c).
b) Transient cookies are automatically deleted once you shut your browser. These include, in particular, session cookies. These store a session ID which can be used for allocating various queries sent by your browser to the joint session. This helps to recognise your computer when you return to our website. The session cookies are deleted once you log out or shut the browser.
c) Persistent cookies are automatically deleted after a pre-set time which may differ in each cookie. You can delete cookies at any time by adjusting your browser’s security settings.
d) You can configure your browser settings to suit your requirements and reject the acceptance of third-party or all cookies, for instance. Please be aware that when doing so, you may not be able to use all of the functions on this website.
e) [We use cookies to identify you during repeat visits if you have an account with us. Without cookies, you have to log in again for each visit.]
f) [The Flash cookies used are not collected by your browser but by your Flash plug-in. We also use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of the browser you use and do not expire automatically. If you wish to block the processing of the Flash cookies, you have to install a corresponding add-on, e. B. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe-Flash-Killer-Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to private. We further recommend to manually delete your cookies and browser history on a regular basis.]

4. Technical data protection measures


To us at Svedex the protection of your personal data is paramount and we implement measures to protect it against misuse, loss, unauthorised access, unauthorised publishing, and modification. If you are of the impression that your data is insufficiently protected or there are indications of misuse, please contact us at: privacy@svedex.nl.


5. Right to amendment

Svedex reserves the right to amend or adjust this data protection declaration at any time and without prior notice. You can access the latest applicable version of our data protection declaration on our website. We therefore recommend that you read the data protection declaration every time you visit our website.