On Thursday 12 March 2020, after consultation with the Dutch National Institute for Public Health and the Environment (RIVM), the Dutch government announced various decisions. One of them is that for the purpose of containing the spread of the coronavirus, social contact must be avoided as much as possible. These new measures will remain in eﬀect until further notice.
Restrict physical appointments & company visits
In connection with the announced measures and our objective to deal responsibly with our employees, customers, suppliers and other relations, Svedex decided that as of Monday 16 March, physical appointments and company visits will be limited as much as possible and where possible to switch to telephone or digital contact.
Do you already have an appointment with Svedex?
Your contact person will get in touch with you by phone or email. Any (necessary) physical appointments already made will be discussed with you in advance, in order to make a correct assessment for the need for a physical visit or contact. When we meet, we will for now not shake hands and adhere to the hygienic requirements.
Should you have symptoms of the common cold (sneezing, coughing, sore throat or fever), we will consult with you to change the physical appointment to a telephone or digital interaction or reschedule it.
We follow all the guidelines issued by RIVM and the government and we keep a close eye on new announcements. We kindly ask you to do the same via www.rijksoverheid.nl.
In addition, Svedex has taken extra preventive measures internally for its employees, which are supervised by a special Corona Project team.
Collecting goods from Svedex?
We realise that a number of our customers arrange for the collection of goods by themselves. Obviously, external parties must also comply with a number of guidelines with regard to our shipping. These guidelines are visible to everyone, but our colleagues on location will be happy to assist your driver with this.
This is how we try, together with you, to take care of everyone’s health and can — for now — continue to ensure our continuity and business together. We will inform you of any changes in our measures through our website.
We ask for your understanding and cooperation.